Returns & Exchanges

We want you to love your Bailee pieces. If something's not quite right, we've got you.

The basics

• Returns are accepted for store credit or size exchange within 30 days of delivery.
• Refunds are only offered if your item arrives faulty.
• Items must be unworn, unwashed, with tags and hygiene liner in place, and in original packaging.
• Sale items and gift cards are final sale.

How to start a return
Email returns.baileeswim@gmail.com with your order number and what you'd like to do — exchange or store credit. We'll send you the details from there. Returns sent back without approval can't be accepted.

Once we've got it
As soon as your return is approved and received, we'll issue your store credit or exchange — or a refund if the piece is faulty. Store credit is issued within 3 business days of us receiving your return.

A note on hygiene
For obvious reasons, swimwear can only be returned if it's unworn with the hygiene liner still attached. Please try pieces on over underwear.

Faulty items
If anything arrives faulty or not as described, email us at returns.baileeswim@gmail.com within 14 with your order number and a photo. Once we've assessed the fault, we'll arrange a repair, replacement, or refund where required.

Your rights under Australian Consumer Law apply in addition to this policy.